Refund policy

Return Policy

We offer a 14-day return policy. This means you have 14 calendar days after receiving your item to request a return.

✅ Return conditions

To be eligible for a return:

• The item must be in the same condition as when you received it

• It must not have been used or worn and must have the original tags attached

• It must be returned in its original packaging

• A receipt or proof of purchase is required

To start the return process, please contact us at contact@lehmannwoman.com.

Returns must be sent to our address, which will be provided to you after your request is approved.
Items returned without prior request will not be accepted.

📦 Damaged or incorrect items

Please inspect your order upon reception. If the item is defective, damaged, or incorrect, contact us immediately so that we can evaluate the issue and make it right.

🔄 Exchanges

To receive a different item, return the original item and place a new order once your return has been accepted.

🇪🇺 14-day withdrawal period (EU)

If your order is delivered to a country within the European Union, you have the right to cancel or return your order within 14 days after delivery, for any reason and without justification.

All other return conditions mentioned above also apply.

💳 Refunds

Once your return has been received and inspected, we will let you know whether your refund has been approved.

If approved, your refund will be processed automatically to your original method of payment within 10 business days.

Please note:
Your bank or credit card company may take a bit longer to process and post the refund.

If more than 15 business days have passed since your return was approved and you still have not received your refund, please contact us at contact@lehmannwoman.com.